Compromised Email – Recovery Tips

If your email gets hijacked, you’ll figure it out quickly enough. People will start calling you to ask why you sent those out-of-character messages… Scammers steal their way into email accounts every day. If your email gets stolen, the first and best thing to do is: Reset your email password. But that may not be … Read more

Removing Flash Player

We are finally done with Flash Player, and Adobe has announced that they will block Flash content from running later this month. That’s OK, because the web has largely moved on from Flash to more modern tools. Shutting down Flash content is more of a formality and an extra way to protect everyone’s computers. But … Read more

Comcast Xfinity Changes for 2021

If you’re an Xfinity Internet customer, this is your heads-up for changes coming soon! Starting in 2021, your pricing will go up and your internet will have a monthly data cap. Some Xfinity customers may already be held to the 1.2TB Data Cap, but next year, Xfinity is leveling that threshold against all of its … Read more

YouTube Keyboard Shortcuts

YouTube has a lot of keyboard shortcuts you may not know about. They can help you quickly fast-forward, turn on captions and more. YouTube made a cheatsheet that you can review: Feel free to print that out, if you need it by your desk. But also, when you are on the YouTube website, you can … Read more

Improving Your Wi-Fi Reception

A lot of people ask me for help with their Wi-Fi signal. They want better coverage in their homes, and they are often ready to go out for something expensive to fix it. But before I recommend buying a pricey Google Wi-Fi set or a Netgear Orbi WiFi system, there are a bunch of free … Read more

How Much Internet Do I Really Need?

“How Much Internet Do I Really Need?” I help people with this question every day. Most Internet Service Providers have different prices & speeds of broadband to sell you. When it’s time to choose the right speed for your household, your ISP is the last person you should ask for advice. Why? Almost every internet … Read more

DSL Troubleshooting

An ISP in Wales recently solved their town-wide DSL problem by locating and disconnecting a resident’s old TV. It’s an extreme example of a common problem with DSL service: DSL signal is very touchy and vulnerable to interference. And that interference can be caused by so many different things along your phonelines. If you have … Read more