Here’s a scam that you should know about, but not because it’s particularly dangerous. It’s just weird. But once you know the details about brushing scams, they won’t creep you out, and you can quickly move on from them.
When an unexpected item arrives at your doorstep, it may be part of a brushing scam. The item may be lightweight or small or just plain curious: people have reported receiving packets of seeds, hand warmers, “dragon eggs“, and even Bluetooth speakers. The packaging often shows an international return address, but no further clues about the point of sale. No bill is included, no company name or URL can be spotted.
In general, the items are harmless. There have been no reports of hazardous items being shipped with this scheme. Whatever you receive, you do not have to pay for it, and you are under no obligations regarding what you do with it. Keep it. Donate it. Trash it.
Why Send Me Junk?
This scam is harmless to you specifically, because it isn’t targeting you. Certainly, someone used your mailing address in this scheme. But don’t take it personally. Your address was probably chosen at random, from any number of online public information sources.
The scam’s target is an e-commerce website. It could be Amazon, Wal*Mart, AliExpress or others. They are gaming the reviews in order to sell more merchandise. Their process is:
- Create a new account and buy an item.
- Have the item shipped to a random address in the USA.
- Once the item is shipped, the new account is considered legitimate, and can leave a review. So the account holder leaves a 5-Star review on the item and for the seller.
If they repeat this over and over for a particular item/seller, that item will soon show a lot of trustworthy, 5-Star reviews, even though it may be a new listing or a shady, fly-by-night vendor. This can help encourage a lot of future sales.
Most brushing scams give you no info to act on. But if you spot a clue on the parcel and you manage to determine what site it was purchased through, you could follow-up with that company. Don’t call any number listed on the package, but you may, for example, go to Amazon.com or Walmart.com and contact their support about the item. If they care to listen to you, you may ask that they:
- File a fraud report for the item you received.
- Find and remove any reviews associated with your name or address.
Brushing scams are actually incredibly effective at what they do. Amazon and similar stores are constantly battling fake reviews. But brushing reviews is where the bad guys have the upper hand. Brushed reviews are almost impossible to suss out, even with sophisticated software tools. So at the end of the day, I have to advise you: Don’t give 100% of your trust to online reviews. Sure, read them over, but take them with a grain of salt.