Compromised Email – Recovery Tips

If your email gets hijacked, you’ll figure it out quickly enough. People will start calling you to ask why you sent those out-of-character messages… Scammers steal their way into email accounts every day. If your email gets stolen, the first and best thing to do is: Reset your email password. But that may not be … Read more

Email Safety Tips

Right now, government agencies are warning about a significant ransomware attack being directed at US Hospitals. And I hear that the ADA is reaching out to dental offices, telling them to be alert and to make sure their data is backed up. As the current threat expands, any healthcare-related office needs to be on guard, … Read more

DSL Troubleshooting

An ISP in Wales recently solved their town-wide DSL problem by locating and disconnecting a resident’s old TV. It’s an extreme example of a common problem with DSL service: DSL signal is very touchy and vulnerable to interference. And that interference can be caused by so many different things along your phonelines. If you have … Read more

The Thank-You-for-Your-Purchase Scam

A common email scam starts with a message, stating you made a purchase, when you truly didn’t. The Thank-You-for-Your-Purchase Scam may appear to come from Microsoft or any number of well-known companies. Click here or here to view some examples of this scam. $500 for “Microsoft Windows Defender Firewall Online”? Many people will miss that … Read more

The COVIDWISE App

UPDATE: In May 2023, this app was retired. For more info, please see: The Commonwealth of Virginia now offers an app that will help in the fight against COVID-19. If you install and activate this free app, it will notify you if you might’ve been exposed to (someone with) the coronavirus. For more information and … Read more

Fax without a Fax Machine

Faxing is almost extinct, but a few companies and industries still ask customers to fax them. This can be a real inconvenience, since most of us no longer have a fax machine. Or a landline, for that matter! If you need to fax without having a fax machine of your own, consider: Many libraries, some … Read more