DirecTV Scam – “Receiver Upgrades”

DirecTV subscribers need to beware unexpected calls about upgrading their receivers. Anyone calling you to upgrade or replace your DirecTV receiver is likely a scammer. How The Scam Works A scammer calls and identifies himself as a DirecTV representative. They’ll claim that the DTV receivers in the house urgently need a software update. “We can … Read more

Ringless Voicemail

Ever get a voicemail and wonder why your phone didn’t ring? You should know that it is possible to bypass someone’s ringer, and jump straight to the number’s voicemail-box. Ringless voicemail is a service that’s been around for awhile, but most people don’t know about it. Also known as direct-to-voicemail calls, ringless voicemail has recently … Read more

Shentel/Mail2World’s 2024 Spam Problem

If you still use a Shentel email address, you should know that there’s a problem with Mail2World’s spam filter right now. Some (but not all) Shentel.net email inboxes are getting a lot more junk email than is normal. After talking with Shentel tech support, I can’t say that I know what the problem is. I … Read more

Email Your Future Self

If you’ve ever wanted to send an email to your future self, there’s a great website for that! FutureMe You’re welcome to use this website for free, and it does exactly what it says on the tin: You write an email to your future self, and FutureMe promises to send it to you at the … Read more

How to Recognize Spam

For some, it’s easy to spot spam in your inbox. But for others, it can be a real challenge. Spammers use a variety of tactics to make their email look tempting, believable and worthy of attention. But much like a spoiled brat or a passive-aggressive boss, we don’t want to encourage a spammer any more … Read more

Vishing

I didn’t think we needed a specific term for scam phone calls, but here we are. Following in the footsteps of smishing and quishing, we also have the term vishing. Vishing is another portmanteau, created from voice + phishing. When you see or hear about vishing, they’re referring to any phishing/cybercrime carried out over the … Read more

Wi-Fi Calling

Wi-Fi Calling is a commonplace function, built into most smartphones by now. But as ubiquitous as it is, I still meet people unfamiliar with it, or suffering without it. So here’s all you need to know about it: The Basics Wi-Fi Calling (rarely called Voice over Wi-Fi calling or VoWiFi) is another service that allows … Read more

Caller ID Spoofing

Caller ID spoofing, or phone number spoofing, is important to understand. If you’re not familiar with this practice, let me explain: Caller ID Is Fallible When you receive a phone call, most phones display some identification about the inbound call. You may see: You need to know: The info shown on your Caller ID can … Read more

Mail2World ↔ Gmail Problems

If you use Shentel (or other Mail2World) email, you might notice that you can’t get an email to go through to someone’s Gmail address. Or maybe a Gmail user is telling you that they can’t send email to you at your Shentel.net address. I’ve seen Mail2World ↔ Gmail Problems off and on for many years … Read more