Lottery Winner Smishing Scam

The latest wacky text to make the rounds is about some Powerball jackpot that a Good Samaritan wants to give away. This Lottery Winner smishing scam should be obvious to most. I hope you don’t fall for it! This scheme is just a remix of that classic chain letter, from the Nigerian King who wants … Read more

Windows 10 ESU Enrollment

For all of 2025, there’s been a lot of concern about the future of Windows 10 and its updates. I’ve blogged about it a couple of times, and now people are finally getting to opt-in and keep their Win10 PCs safe for another year. And I must assure you — in most cases, it is … Read more

Inciteful, Not Insightful

There’s been a lot of news lately about “Google issuing an alert advising 2.5 billion users to change their passwords.” And you didn’t see me blogging about it, because it simply wasn’t true. Around the globe, news media companies chose to be inciteful, not insightful. And I knew this reporting wasn’t quite right, even when … Read more

Downloading Facebook Videos

Downloading Facebook videos, to save and safeguard on your computer, is not easy. You are welcome to right-click on a photo, and use ther Save As function to sock that away. But Meta doesn’t want you to abscond with a video file. If you try the Save As trick, you’ll wind up with a confusing … Read more

What the HEIC?

I get a lot of questions about HEIC files. Specifically, clients tell me: “I just received this picture file and can’t open it! I just wanna see this picture of my grandkids…” If someone sends you an unusable photo, this may help you figure out what the HEIC is going on. What is HEIC? HEIC … Read more

“Free Stuff” Email Scams

It’s said that here’s no such thing as a free lunch. So, of course, the same logic applies to all those spammy emails you get. The ones claiming you won a lottery. Earned a free gift card. Awarded an iPhone. None of these offers is legitimate, even though their logos and senders look real. But … Read more

PDF Handlers

A PDF handler is just a fancy-pants term for “a program you use to open PDF files.” Perhaps the best-known PDF handler is Adobe Acrobat Reader, but it is not your only option and I no longer recommend it. Adobe used to be the best and safest PDF viewer, but it has fallen from grace. … Read more