For anyone on a Windows 10 computer who also uses TurboTax Desktop software, I have some bad news for you. It looks like next year, the TurboTax Desktop 2025 software will require Windows 11 to run. TurboTax Desktop 2025 will refuse to install on a Windows 10 machine. So Windows 10 / TurboTax software users … Read more
I get a lot of questions about HEIC files. Specifically, clients tell me: “I just received this picture file and can’t open it! I just wanna see this picture of my grandkids…” If someone sends you an unusable photo, this may help you figure out what the HEIC is going on. What is HEIC? HEIC … Read more
It is uncommon, but someday your computer may tell you that it is running low on disk space. Using File Explorer or Finder, you can often sniff out some large files to delete and move on. But rarely, this turns into a mystery. Sometimes a drive is full and you cannot easily tell what is … Read more
A PDF handler is just a fancy-pants term for “a program you use to open PDF files.” Perhaps the best-known PDF handler is Adobe Acrobat Reader, but it is not your only option and I no longer recommend it. Adobe used to be the best and safest PDF viewer, but it has fallen from grace. … Read more
In the past, HP would install a variety of software and desktop icons, for you to use with your printer. One app in particular was called the HP Print & Scan Doctor. While many of you may still have and appreciate this fix-it tool, I must now recommend you remove it from your PC. Because … Read more
Antivirus companies are hungry. They know that their home-use customer numbers are dwindling, as more and more people figure out that you can protect a modern computer for free. So, to maintain their revenue, they resort to sketchy tactics. Much of their poor behavior revolves around “auto-renewal”. If you still pay money for your security … Read more
It is very common in the tech world, for one company to promote another, in order to boost business and earn commissions. I don’t go around looking for kickbacks, but I see and understand why companies seek referral bonuses and such. I am dismayed to report, though, that HP is now promoting a software that … Read more
As I enjoy YouTube and TikTok, I struggle with the varying volume levels. Some videos are easily heard, while others are quiet and hard to hear. It’s not that I’m hard of hearing. Rather, it’s that my laptop has very modest speakers, and adjusting the system volume can only do so much. I want to … Read more
Remote control scams are still very common, and I get to help people everyday in recovering from them. It’s pretty straightforward, most of the time: I explain the scam. Before we deal with the computer, the client secures their finances with their banks. Next, we go over their PC or phone to uninstall the scammer’s … Read more
Pusblisher users, take note! Microsoft retires their beloved Publisher app in October 2026. If this affects you, here’s what to know and do in preparation: What You Will See Happen For now, absolutely nothing changes. If you have MS Publisher installed on your PC, it will work as expected up until October 2026. In October … Read more