A common email scam starts with a message, stating you made a purchase, when you truly didn’t. The Thank-You-for-Your-Purchase Scam may appear to come from Microsoft or any number of well-known companies. Click here or here to view some examples of this scam.
$500 for “Microsoft Windows Defender Firewall Online”? Many people will miss that that doesn’t make much sense, nor does the From: address. The panic from an unwanted $500 credit card charge often causes people to jump for the phone, but please don’t call or respond to this message! Also do not click any links inside the email. Remain calm and recognize this for the ploy that it is.
The bad guys want you to pick up the phone and dial that shady number. They want you to ask for a refund, because once you ask for anything, they’ll try to manipulate and feed you more false info. If the caller cooperates, they stand to lose a lot of money through remote control trickery. And if a caller wises up and ends the phone call, the cybercriminals will snag the phone number from their CallerID. They inevitably share that info with other scammers, which leads to more scam calls later on.
It’s best to disregard this email, if you get it. Just delete it. If you need further peace of mind, simply call your credit card company and talk to them about it. Review your statements and you’ll see that this charge never happened.
I’ve written about many different flavors of this scam. Familiarity will help you dodge these, so please check out my other blog posts:
The Microsoft 365 Renewal Scam
And one last thing: if you or someone you know has fallen victim to one of these scams, I am here to advise and help. Please reach out to me for advice or remote support!