Jesse Mueller Get ready to ignore or report any text message about an Amazon Recall. These texts are not legitimate. They are not from Amazon, but from spammers and scammers! Here are example images of the Amazon Recall Smishing Scam: If you receive anything like this, do NOT click any links or attachments in the text! There … Read more
I get a lot of questions about HEIC files. Specifically, clients tell me: “I just received this picture file and can’t open it! I just wanna see this picture of my grandkids…” If someone sends you an unusable photo, this may help you figure out what the HEIC is going on. What is HEIC? HEIC … Read more
It’s said that here’s no such thing as a free lunch. So, of course, the same logic applies to all those spammy emails you get. The ones claiming you won a lottery. Earned a free gift card. Awarded an iPhone. None of these offers is legitimate, even though their logos and senders look real. But … Read more
It is uncommon, but someday your computer may tell you that it is running low on disk space. Using File Explorer or Finder, you can often sniff out some large files to delete and move on. But rarely, this turns into a mystery. Sometimes a drive is full and you cannot easily tell what is … Read more
A PDF handler is just a fancy-pants term for “a program you use to open PDF files.” Perhaps the best-known PDF handler is Adobe Acrobat Reader, but it is not your only option and I no longer recommend it. Adobe used to be the best and safest PDF viewer, but it has fallen from grace. … Read more
In the past, HP would install a variety of software and desktop icons, for you to use with your printer. One app in particular was called the HP Print & Scan Doctor. While many of you may still have and appreciate this fix-it tool, I must now recommend you remove it from your PC. Because … Read more
In January, I blogged about how Windows 10 computers really don’t need to be retired in October 2025. Microsoft will grant a reprieve (stay of execution?), even though Windows 10’s end-of-support date is 10/14/2025. If you missed my first post on this topic, you may want to check it out before we get into the … Read more
No, you didn’t buy a gun. A firearm is not being shipped to you. If you received the email below, please take a moment to realize that it is just The Gun Purchase Scam. As scams go, this is another variant of the Thank You for Your Purchase Scam. That means that there is no … Read more
Antivirus companies are hungry. They know that their home-use customer numbers are dwindling, as more and more people figure out that you can protect a modern computer for free. So, to maintain their revenue, they resort to sketchy tactics. Much of their poor behavior revolves around “auto-renewal”. If you still pay money for your security … Read more
It is very common in the tech world, for one company to promote another, in order to boost business and earn commissions. I don’t go around looking for kickbacks, but I see and understand why companies seek referral bonuses and such. I am dismayed to report, though, that HP is now promoting a software that … Read more