Category: Social Media (Page 2 of 5)

Everyday Facebook Scams

I’ve posted recently about several scams on Facebook; here are some more! Since Meta is so negligent at policing its platforms, bad actors and their schemes thrive on their social media platform. I may often have some new everyday Facebook scams to tell you about.

Catalytic Converter Theft

If you see post about catalytic converter theft, be suspicious. They’ll have some interesting photos but no real details about the crime or who to contact. They just want you to Share the post and boost the signal.

But don’t do it! Don’t Like the post, don’t Share it. There’s no real scam to these posts, but that comes later. These posts serve as gullibility checks. The scammers watch and notice who is spreading their nonsense info, and may PM those people later with targeted scams.

Giving Away a MacBook

This is the same plan as when the scammer tries to give away a PS5. They’ll privately message you and ask you to cover their Fedex shipping costs. If you pay that, they’ll disappear with the money and you’ll then learn that there is no such thing as a free MacBook.

everyday facebook scams

Amazon Work from Home Opportunities

Amazon does offer a lot of job opportunities, and some of them are work-from-home. But you won’t find them in posts that look like these:

These posts are not associated with Amazon in any way. They often direct you to click on a Google Sites URL, which would take you to a scammy site that tries to collect all of your PII. Don’t click the links! Don’t fill out any forms on these sites! You won’t get a job, but you will become inundated with spam email and junk postal mail and other scammy offers.

If you want to peruse legitimate jobs with the Amazon company, check out the real Amazon Jobs website.

Duct Cleaning Offers

I think most people know by now that these things are suspicious. But since they remain pervasive, I thought I should remind you to beware these nameless duct cleaning offers.

I’ve written at length on how these things work, but in short: The poster is in Pakistan, ready to take your info. He will schedule your duct cleaning with a mystery person in your region, and collect a commission. An unlicensed worker will come to your house and perform some kind of duct cleaning procedure. But the work may be lousy, or the bill may turn out higher than what was agreed upon. Play it safe and hire a local, licensed company for this type of work.

RV & Tiny Home Giveaways

This is another one that I’ve gone over, but deserves a mention since they are still commonplace. These posts claim that there was a lottery for a free RV or other small home, and the winner did not claim the prize! They offer the chance for someone else to step up and be a winner.

This scam presses people to Share, Share, Share their post, but please don’t do that. Don’t help the scammer get this rubbish in front of more faces. And don’t Like the post or Message the poster. They’ll just tell you that you’ve won the prize, and then try to collect a “transport fee” from you. And then, they’ll ghost you.

More Telltale Signs of a Facebook Scam

  • The poster Likes their own post.
  • The first comment is also from the poster, urging you to message them or click a URL.
  • The language seems off, for example: “Kindly check your private messaging.”
  • They ask you to text them, email them or otherwise go off-platform (away from Facebook messages).
  • They claim they are licensed, but won’t produce a license number or other hard details for you to verify.

Commonplace Facebook Scams

There is no end to the scams I see on Facebook. I know I’ve posted at length about specific FB scams, but in this post, I want to run down quickly on a bunch of commonplace Facebook scams. Watch out for these, don’t fall for these, definitely report these:

(Don’t) Buy This Shirt!

This offer may tug at your heartstrings, because they’ve mentioned their son is autistic. But there is no son, and the poster is from another country. The URL will take you to a web-storefront, where you can pay money for a shirt. But it’s at an online marketplace where anyone can quickly open up a shop and have shirts printed:

commonplace facebook scams

You might actually get a (lousy) shirt, but please realize that you’re giving your card info to a stranger who may be halfway around the world. The big risk here is getting mystery charges on your card, later on.

Neon for Free

Want a neon sign? You’re not going to get one from these jokers. Their plan is to privately message you, gently guilt you towards making a small donation, and then disappear with any money you’ve sent them.

Vendor Fee for Non-Existent Fair

Looking to sell your hand-crafted art in your region? Community fairs and festivals are the way to go, but beware generic scam posts as shown below.

While at first glance, these may look legitimate, it’s a lie and a trap. The poster has used Google to find an address commonly used for public events. Any email or phone number provided is not connected to the stated address; they go straight to the scammer. They’ve crafted this post so that people will contact the scammer and not the venue. And if you contact the scammer, they’ll take your “reservation fee” and disappear with it.

Egg Sales

I’ve picked this scam apart before, but it deserves a mention, since I’ve seen it often this month. It’s similar to the above scam, in that they want to privately message you and get an advance payment for eggs. But you’ll be sitting by the door waiting forever for that henfruit. The poster is just using a sock puppet account, as they sit in an internet cafe in Kenya.

Giving Away a Gaming Console

Those PS5’s are super-expensive, so seeing someone giving away one for free on Facebook may seem like a miracle. And even more convincing is to see someone local, someone believable!, posting about how you can have their unwanted video game hardware:

But this type of scam is usually carried out using a stolen Facebook account. If you contact them for the console, they’ll say that they moved to another state, but can Fedex the device to you, as long as you cover their shipping. Once again, if you send them any money, they’ll ghost you and you’ll never get anything in return.

Moving, Everything Must Go

If a real person has to move and sell off a lot of stuff, they’ll give you an address to visit, and a phone number to reach them at. But some posts only lead to private messages, where you are urged to pay a small amount to “hold” the item for you. I think by now you know what’ll happen if you give them any money.

And other “moving” posts lead you to other weird websites or private Facebook groups, where you’ll meet with other scams and attempts at collecting your personal information.

Fake Job Listing

If you think you’ve found your dreamjob on Facebook, think again. Many of them are traps:

A real job listing should state a well-known company name, and will refer you to Indeed.com or some other corporate website. This scam job listing has no real contact info, and will only lead to a fake job interview over chat, and then they’ll try to get your bank account info or worse.

Telltale Signs of a Facebook Scam

  • The poster has a locked account, or has turned off Comments to their post.
  • They need you to pay them a little bit of money first, to prove that you are not scamming them!
  • They won’t meet you in person for a transaction.
  • You cannot call to speak with them.
  • They want you to use Venmo or CashApp instead of a credit card.
  • You meet with resistance when asking for basic info, like a website URL or address or phone number.
  • They comment a link to a website, but the URL shows a Google sites address, or something that just doesn’t look relevant.

Saturn Concerns

saturn concerns

Folks are asking me to sound off on the Saturn app. If you have Saturn concerns, please consider this blog post:

The Saturn App

Saturn is an iOS app, intended for high school students. Saturn can help kids manage their schedules, and it also has social media functions, too. Teen users may enjoy using Saturn to announce their activities, coordinate with their peers, share their schedules and communicate quickly with their schoolmates. Students are allowed to input user photos and other personal info, as well as link to their other social media accounts (TikTok, Snapchat, even Venmo).

Saturn has been around since 2018, and was started by a couple of college kids. But they acquired a significant chunk of money from Jeff Bezos, Ashton Kutcher and other investors, and their company took off. The app seems to be popular and work very well, but shows no signs of arriving on the Android scene…

Saturn Concerns

In past and present years, parents and school officials have raised concerns over Saturn. Does this app expose our kids to online threats? How bad are the risks for letting my children onto this app? Should we limit or ban this app?

These questions are legitimate. Sharing personal info online always carries some amount of risk. But let’s not make snap decisions about it. If Saturn concerns you, I’d like you to learn more about the app, consider the current state of its security, and make your own personal judgment call on it.

One worrisome piece of news emerged this month, from a parent who claimed he’d installed the app and crossed some privacy boundaries with it. He said that by fudging some sign-up data, he was able to see other students’ schedules and pictures. This parent didn’t want to do anything harmful! He was instead demonstrating the lax security of the app, and encouraging more mindfulness about our teenagers’ online safety. Thank you, sir!

In response to this news, Saturn developers quickly changed the app, and announced their security improvements. It was no longer possible to do what the concerned parent had done. Presently, Saturn users have a stricter sign-up and verification process. If you don’t “get verified“, you can still use the app for calendaring, but verified users and their data will not be shown to any unverified users.

Testing the New Security

So I did similar to that concerned parent. I installed the app and tried to use it, even though I do not have a highschooler in my home. Here’s what I encountered:

Saturn asked for my birthdate. I lied. I put in some DOB that suggested I was 40-something years old. It accepted it and moved on.

The next requirement was my mobile number. I had to give it a way of texting me an access code. So I cooperated and then Saturn welcomed me in. But I would not have gotten any further without giving it a real textable number.

Then I immediately set about trying to see other people’s info. Could I see someone else’s calendar? Could I start chatting with other students? No, I met with these screens:

I tried to get verified as if I were a student. The next screen asked me to sign in with my school email. I didn’t have one of those, but I sure have plenty of Microsoft and Google emails, so I tried using some of those. Saturn quickly rebuked me:

At this point, I stopped trying to gain access. For me to penetrate these defenses, it was pretty clear I would have to go beyond the pale. I would have to compromise other systems in order to gain access to Saturn’s sensitive info. Stopping here, I could only see and use my own calendar space in the Saturn app.

Summary Judgment

Take all of this with a grain of salt. I cannot possibly advise every parent on how to best run their household and their technology. Please take what you want from all of this and use it any way you see fit.

I look at Saturn and I see some amount of risk. I look at all online social apps that way. Sharing personal info of any kind on the internet can be both useful and hazardous. Rather than admonish people to never do it, I have to be more practical and urge you to be mindful of where and when you do it.

Mindful = judgmental. When I judge Saturn, with just this small amount of testing and probing, I think it’s got some good security in place. Is it perfect? No, a determined bad guy could get in and cause harm. But that goes for any social-technology construct. Facebook. Snapchat. Discord. When I start comparing Saturn against all of the other apps that I see young people using, I judge Saturn to have above-average security. My opinion is that your teens are in far more danger using Facebook and Instagram. It is far easier to game the system and cause harm on the other platforms we use.

Whether you allow or prevent your teen from using Saturn is up to you. But after you make that choice, I encourage you to think about all of the other ways your son or daughter uses the internet. We can’t afford to be hyper-focused on one app with the larger issue of Internet Safety looming over our heads. There are many online resources to keep your child educated and safe on the internet. Perhaps the Saturn app is here to deliver a teachable moment amongst the many lessons in your child’s digital upbringing.

The Facebook Edited-Post Scam

Anyone who posts to Facebook can edit what they’ve posted. You simply go to the post and click the 3-dots button in the corner, and then select Edit Post. It’s a pretty handy tool, but it’s also being abused in what we can call The Facebook Edited-Post Scam.

Innocent Beginning

The scams starts with some harmless-looking posts, usually appearing in Facebook groups. Here are some examples:

These posts don’t seem to ask for much, so they aren’t likely to trigger your spidey-sense for scams. Sometimes they ask that you care & share, others just encourage you to comment with “Got It!” And many people do what is asked, and then move on.

The Switcheroo

But some time later, the scam develops. After the post has been spread through multiple Shares, and/or after many people have commented “Got it” underneath, the scammer makes a big change. Using the Edit Post function, the bad guy deletes the photo of the hurt dog or missing kid, and inserts something altogether different. They also delete the original text and enter in new verbiage:

The benefit (to the scammers) here is that the post retains all of its comments and Shares. That lost puppy post has metamorphosed into a money-lure scam, that has been shared to many other groups and still has many positive comments underneath it. It can really look convincing!

But please know that all of these things are scams. If you interact with the posting account, they will strive to steal money from you. Please don’t play their game. Report them and their posts to Facebook and the group admin or moderator.

How to Defend Against These Scams

One good thing is that you can check for the switcheroo-edit. Remember the 3-dots button in the corner of each post? Click that and select Edit History. That reveals any and all changes that have been made to the post. It becomes very obvious, if you know to use this tool.

That 3-dots button also holds your reporting functions. You can first report the post to Facebook, but don’t expect much of a response. Their bots usually get back to me to state that they saw nothing wrong with the post. What’s most important is that you report the post to the people in charge of the Facebook Group. Those mods and admins are usually good people who care about the group, and will yank the post once they get your report.

If you are in a group where the moderators do NOT fulfill their duties, leave the group. You will know when this is the case, because the group will appear to be overrun with scammy posts! Sure, you can report the group to Facebook, but they will not respond. Your best bet is to save yourself and not be a part of that chaos.

If you’ve accidentally Liked, Shared or Commented on a Facebook Edited-Post Scam, try to undo that action. You can always unLike a post and delete a comment or Share. Having trouble finding what you’ve been doing on Facebook? Use the Activity Log to locate your Likes, Comments and more. And if you see that a friend has interacted with a scammy post, reach out to them to let them know. Encourage them to undo their actions, so that they’re not contributing to the spread or success of the scam.

Last thing: When someone tells you to what to share or type on Facebook, be suspicious. Share and comment what you want to, not when a stranger pushes you to.

The Facebook Location Tracking Settlement

The Facebook Location Tracking Settlement

Here we go with another Meta-related settlement! The Facebook Location Tracking Settlement is your chance to sign up for a piece of the money that settles this latest lawsuit.

Once again, Facebook is in trouble for tracking its users when it shouldn’t have. For this case, Facebook stands accused of tracking people who had “Location Services” turned off on their phone or in the Facebook app. Purportedly, Meta continued tracking its users using other information (IP addresses, etc.). As in other settlements, Facebook is paying money to resolve things, admitting no fault or wrongdoing.

You can visit this website for all the information about the Facebook Location Tracking Settlement. Or you can use this link to fill out your claim straightaway.

But please know: Some people are reporting that they can’t submit their claim right now. After typing in all of their info, this vague message appears:

No, I didn't make any errors on the Claim Form.

If you receive this error, bookmark the claim website (or this blog post) and try again another day. They may still be working out the kinks, and you have until August 11, 2023 to get your claim submitted. Or you could print, fill out, and mail their paper claim form.

Facebook Winner Scams

I imagine most of you have encountered Facebook Winner Scams by now. These posts usually show an eye-catching puzzle, and suggest that if you have the answer, you can comment or PM the poster for some free money. Again, this is a scam.

Facebook winner scams

Using a stolen Facebook account, the scammer is looking for trusting or naive people to contact them. They’ll ask for your CashApp or Zelle account, as if they are going to send you some cash. That’s the ruse. If you cooperate with them, they’re ready to confuse the situation and trick you into exposing your funds.

Do not fall for this and do not reveal your CashApp or other payment account information to these people! Report Facebook Winner Scams to Facebook and the Facebook Group Admin.


After reading one of these sus posts, I had to check things out a little further. Using a sock puppet account, I contacted this scammer:

They clicked my fake CashApp link, which immediately showed me that they were in Lagos, Nigeria. Then I asked them about their location. They responded with a bad word in Yoruba and then blocked me.


An Even Sneakier Variant

Sometimes the scammer alters the post to make this scheme even harder to spot. How this scam works is:

  1. The scammer posts the silly puzzle, telling everyone to search for the hidden item in the picture, and they ask everyone to comment “Got it!” when they find something.
  2. They wait for the comments of “Got it!” to pile up under the post.
  3. They edit the original post, to say something different and show a new photo. The edited info says how you can visit a website for free money or financial aid.

This scam-variant is especially tricky, as the altered post retains the comments from earlier. It shows a lot of replies — from real people, possibly people you know — commenting “Got it!” to this new fake offer for cash. To a trusting first-time viewer, it may appear that all of their friends are truly getting free money.

If you see this, don’t believe it, and definitely report the post. And you might reach out to anyone you recognize in the comments. You can let them know that they might want to delete their comments and report the post, too.

Follow a Post on Facebook

Sometimes, you see a post on Facebook that you want to track, want to see how the comments turn out. But you don’t have anything to add to the post, yet. Please know that there’s a Right Way and a Wrong Way to follow a post on Facebook.

The Wrong Way is to put a comment on the post that says “Following”. Or submit a comment with a single period in it. Please don’t do that. When you comment on a Facebook post, it sends a notification to countless people, and they will react to the alert and open the post, only to see the useless comment. This can be an unnecessary distraction for people all over.

The Right Way is a hidden function, that Facebook made expressly for this! When you find a post that you want to keep tabs on, click the 3-dots button to its upper-right. Then click “Turn on notifications for this post.”

Follow a Post on Facebook

Now you’ll get a FB alert for any future comments on that post. And when you follow a Facebook post in this way, no one is alerted to you using it.

Service Scams on Facebook

I have previously blogged about all of the duct cleaning scams on Facebook. And while I’ve gone on at length about that particular scam, it seems that duct cleaning scams are just the tip of the iceberg. There are a myriad of service scams on Facebook. Here’s what I’ve been studying and want you to know about:

Various Types of Service Scams

The service scams on Facebook come in different flavors. You might encounter:

How These Scams Play Out

These scams are carried out differently from other tech schemes. Service scams on Facebook can actually result in service! Whether you ask for your ducts or your cars to be cleaned, the scammer will schedule with you (over Facebook Messenger), and someone will come to your address.

But the problems occur after the person arrives. Someone who has gone through with the contracted service might notice:

  • The service was not performed well, or the worker made mistakes and damaged things.
  • Theft or vandalism has occurred.
  • The work provided was carried out without proper licensing or insurance.
  • The bill presented was significantly more than the estimate or proposal.
  • Service was paid for, and problems with it were discovered later. Requests for follow-up were ignored, and the scammer later blocked the victim on Messenger.
  • Extra charges were made to the credit card without warning.

Protip: When hiring anyone for services, know the name of company you’re dealing with. When they arrive, that company name should be evident, either on their vehicle or on business cards/printed materials or their uniforms. If you’ve hired a company, but the worker at your door can’t name that company, something fishy is going on.

Why I Call This a Scam

Sometimes people actually get acceptable service from one of these Facebook posts. This being the case, you might argue: Is this really a scam? Or is it just luck of the draw, whether you get a good service provider or a bad one? I say it is a scam, and here’s my take on it:

The Facebook posts for duct cleaning or car detailing are deceptive. No company name is offered. The posting account is designed to show an American-looking name and a good-looking North American person or couple. They claim to be new in your town and just starting up a business. But it is all a charade. Everything is arranged using sock puppet accounts.

I’ve chatted with several of these service-scammers, to learn more about their schemes. I’ve sent some IP logging links to them, and for those that click, it typically shows me that they are in Pakistan. If I point this out to them, they block me instantly.

Ultimately, all of this deception puts you the consumer at risk. When you hire one of these service-scammers, you are paying money to some untraceable agent halfway around the world. S/he refers the job to someone in America, who then appears at your door to perform the task. And because the worker is not connected to a local or licensed employer, any of the aforementioned problems could occur. And should you call the police, the worker and the Facebook scammer are ready to vanish. All consequences will be evaded.

How to Recognize and Avoid These Scams

These scam Facebook offers can closely resemble legitimate service posts. It can be tricky to discern the crooks from the honest people trying to make a living. Here are some things to look out for:

  • Ask for the company name, phone number and website. Legitimate service providers will offer this as soon as you ask, if not sooner. Scammers will be cagey and dodge your question, or just give you an out-of-area number.
  • Nowadays, scammers use great English! But there are still “tells”. If they type “kindly” in a sentence, or if the language feels a bit off, ask if you can call their office to schedule, or simply move on.
  • Select and copy (Ctrl+C) the first sentence or two from their post. Then, click into the search field that Facebook offers. Paste (Ctrl+V) the verbiage from the post and see what turns up in search results. Many scam posts are duplicated all over the country, and this tactic quickly exposes many FB scams.
  • Look at the Facebook account that posted the offer. If the profile is Locked, then they are not from the USA, as that option is unavailable in America. If the account has many friends from other parts of the world, then that account may not be from a local. And scammers often click Like their own photos, so that should be another tip-off.
  • Find your needed services through personal referrals. Your friends and neighbors are unlikely to steer you towards one of these questionable outfits.

Other Dos & Don’ts

If you recognize a Facebook post as a scam, report it! Click the 3-dots next to the post and use the Report options to report it, first to Facebook and then also to the admin of the FB group. Just, don’t get your hopes up about Facebook’s response.

When paying for any kind of service, a credit card is best and protects you the most. Debit card transactions often cannot be reversed, and Cash App/Venmo/Paypal may not be able to help much after you’ve paid someone.

Facebook Copypasta

If you see this stuff on Facebook, don’t pay it any mind. And don’t copy and paste it to your feed or anywhere else. It’s just junk, it’s Facebook copypasta, and you don’t need to be part of this paperless chain letter.

You can read more about this rubbish on Snopes. This one has been making the rounds for several years…

facebook copypasta

Have you seen something else on Facebook, where it asks/urges/demands that you copy and paste it into a new post? Don’t do it. The push for you to copy and paste on Facebook should be a red flag that something is not right.

If you choose to copy and paste something, that could be different. Perhaps you want to spread some info, but make some changes first. Maybe you want to remove a name for privacy’s sake, or edit the grammar and spelling to clean it up a bit. That’s legitimate, and you decided to do it.

But when another poster is pushing people to copy and paste, there are different reasons for that, and they are not good.

  • Facebook intends for people to spread posts using the Share function. This creates a trail, so that you can see where a post came from, leading from one Share to another. This also means that if the original Shared post is removed for any reason, the entire Share-hierarchy disappears.
    But with copypasta, every post is independent. If the original is removed, no other posts are affected. This means that a misinformation copypasta is going to be far more difficult to eradicate or correct. And it may also lead to misinformation growth, as the post may be changed and added onto with each successive copy.
  • Copypasta defeats privacy boundaries on Facebook. A post in a Facebook group cannot be shared beyond that group. Another post that was set to “Friends Only” cannot be seen by the Public, even if Shared. But copying and pasting defeats all of that, because the new post is, again, independent.
  • The originator may never be found. Facebook and other people can track a Shared post back many levels, and find the source. But after someone starts a copypasta chain letter, they may decide to delete their post that started it all, and exit stage right. Maybe they want to avoid the consequences of their actions? Like Facebook Jail?

In short: Don’t copy and paste on Facebook, unless you decide that it is prudent. Using the Share function is more sensible. But even that doesn’t prevent misinformation or harm. Think twice and check facts before passing anything on.

Stolen Facebook Accounts

stolen facebook accounts

There is a large rise in Facebook Account Theft right now. I can’t explain the sudden surge, but for the last few weeks, I see people complaining about and suffering from stolen Facebook accounts almost every day. We need to go over the details, so that you are prepared and protected.

How Facebook Accounts Are Stolen

Your Facebook account can be stolen when a bad guy tricks you into revealing your password. Or, a cybercriminal can attempt to reset the password on your account, and then trick you into giving them the reset/authorization code. Then, they set a new password on the account, locking you out and giving themselves all the control.

To finalize the theft, the crook replaces the email address and/or phone number on your account with their own email/number. This makes it nearly impossible for you to recover your account.

Phishing emails are a common way to take passwords from people. Messages or pop-ups that look deceptively similar to real Facebook notices can pressure people to type in their credentials. But right now, I’m seeing a lot of password-theft happening via stolen accounts, using impersonation tactics. Example:

John Doe gets a PM from his cousin, Uncle Buck. “Hey, John! I’m having trouble with my Facebook account, and I need your help. Imma send you a code — can you tell me what that number is? It’ll help me reset my password, thanks!” John Doe thinks he’s helping his uncle, so he waits for the code to arrive by text message. When it comes, he types it in and sends it over.

But Uncle Buck isn’t Uncle Buck. A cybercriminal is inside Buck’s account, and when he gets the code, it allows him to finish a password reset on John Doe’s account. John Doe soon finds this out, when he is forced out of Facebook and cannot log back in. His account has been hijacked just like Uncle Buck’s.

How to Protect Your Facebook Account

  • Never share any security code with anyone. When a numeric code is texted or messaged to you, it is for your use only. In the wrong hands, that simple code can defeat the security of an important account. This goes for Facebook, Gmail, your bank login and any other online account you use.
  • Facebook offers some basic security tips at this page. Implement as much of their advice as you can handle.
  • Consider setting up additional security features for your Facebook account, like 2FA and login alerts. More info on that at this page.
  • If you get any fishy emails or PMs from people you would normally trust, pick up the phone and call the sender. Figure out if they really sent those message, or if you’re corresponding with some impostor in Scamdinavia.
  • Change your Facebook password at the first sign of trouble.
  • Review your Facebook Profile and make sure your Friends List, phone number and other personal info is not viewable by the public. The privacy level on that info should be “Friends Only”, or better yet, “Only Me.”

What to Do If Your Facebook Account is Stolen

  • Do not delete any security-alert emails that you receive from Facebook. They could be invaluable toward recovering your Facebook. When your password, email address or other sensitive info is changed on your account, you will receive an email. Each message will state: “If you did not make this change, click here.” Sometimes, clicking where indicated is your only hope of reverting the scammer’s change!
  • Try to recover your account at www.facebook.com/hacked . Alternate links and methods are at this page. I must warn you, though, this process can be time-consuming, frustrating and ultimately unsuccessful. Facebook has made this process difficult, and there is no easy way to contact them.
  • Contact people outside of Facebook, to let them know your account has been compromised. Tell them to not trust your account until further notice. Ask them to look at your account for any suspicious posts or content. If they see anything that looks bad, suggest to them that they report it to Facebook.
  • If you want to try to call Facebook, please know that it probably will not help. They do not want to answer the phone for non-paying customers, and at this time, you cannot yet pay Facebook for proper support. But I will give you their corporate numbers in California, just in case: 650-543-4800 and 650-308-7300. Please be careful seeking out other Facebook contact info, as most of the phone numbers you might see in a Google search belong to scammers.
  • There are many companies on the internet that claim to be able to recover your stolen account, for a fee. Most of these are fraudulent operations. Beware! But one company called Hacked.com seems to be legitimate. I can’t vouch for them 100%, but they have a significant internet footprint and reasonable reviews about the recovery services that they provide.
  • If all else fails, or the recovery process is too money or time-consuming, make a new Facebook account.

Relevant for Protecting Other Social Media Accounts

This post focuses on Facebook, as that’s where I’m seeing the most harm done right now. But the overall threat and advice is relevant elsewhere. LinkedIn, Instagram, Twitch, Twitter… Accounts can be targeted and stolen on many other social media websites, using the same tactics I’ve described.

And the amount of support you get (almost none) will probably be the same, if you are a free or non-paying user. I will help where I can, but I have no special abilities to get Facebook to do the right thing. It’s up to you to stay alert and not get in a jackpot. Stay suspicious, my friends!

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