Category: ISP (Page 2 of 2)

Naked DSL

In past decades, Internet Service Providers would sell DSL service with the requirement that you also purchase phone service. One service was linked to the other, and you were required to buy phone service if you wanted DSL.

Nowadays, ISPs usually do not have that requirement. You may now buy “Naked DSL” from your ISP and abstain from paying for traditional phone service.

Specifically, I can mention that a local ISP (Shentel) started offering Naked DSL in October 2015. They sent out a letter about it, but it was worded in a confusing and discouraging format. So this is your heads-up: Shentel customers do not need telephone service in order to have DSL internet service. You may discontinue your landline number, save some $$$ and still keep your DSL!

If you have DSL internet service with another provider, you can always contact their customer service folks to ask if they, too, allow for Naked DSL. Although, not everybody is comfy with that term, so you might instead call it Standalone DSL or “DSL without landline phone service.”

The Emergency Broadband Benefit

Our government is about to launch “The Emergency Broadband Benefit” to help struggling families afford internet access. On May 12, 2021, people who qualify for this program can apply to receive up to $50/mo off of their internet expenses. And eligible households may also get a $100 discount towards the purchase of a new computer!

There’s a lot to learn to this program, more than I can go over here. But here are a few links and extra details:

The basic program announcement and info is shown on this FCC website. Further info, such as who qualifies for this program, is better detailed on this page and on this FAQ.

A list of participating ISPs is now available at this site. Regardless of whether you can get an ISP benefit, the $100 device benefit is available to all eligible households.

The FCC Wants to Hear from You!

The Federal Communications Commission offers a broadband map website, where you can research internet offerings in your region. But there’s a problem with it. It’s based only on self-reported ISP data. This government tool is only as good as what the ISPs tell the feds about themselves.

To improve the situation, the FCC has just announced that they want public input on internet availability and quality. After collecting info from us regular folk, they will update their map-search-tool and decide better where government funding may be used to help expand internet access.

Please consider using this website to submit comments on your broadband experience. Be as detailed as you can be when naming companies or describing internet speeds/choices. Your commentary may eventually help improve the broadband map website and bring internet subsidies to areas that need it!

T-Mobile Home Internet Service

T-Mobile now offers internet service throughout the USA. And it appears to be a viable and solid option for getting broadband internet in your home.

The Basics:

T-Mobile Home Internet Service works wherever the T-Mobile/Sprint Cellular network reaches. Anyone can sign up, and it does not matter if you have cellphone service with another provider.

TMHIS is simple to use. When you enroll, they send you a Wi-Fi router/femtocell. You plug in its power cord, install their app on your smartphone, and run through a few simple setup questions. Then you’re done, and you have wireless internet throughout your home.

And it is fast. They make no speed promises (so far), but users report getting between 25-50Mbps through this service. The cost for their service? $60/mo, flat rate, all equipment included.

Other Winning Details:
  • Contract-free, pay month to month, cancel anytime with no penalty
  • Unlimited data! No data caps, no throttling speed after high data usage
  • No equipment fees or rental charges
  • All taxes and other fees are included in your flat monthly rate
  • Low latency, works well with online gaming and streaming
  • No installer needs to visit for setup, no drilling holes, no running cables through tight spaces
For More Info:

Check out the TMHIS website for more options and an order form. Or consider this other T-Mobile website.

TMHIS will bring affordable broadband to areas that have never had ISP options before, so I expect this program to become extremely popular. T-Mobile is already having to pace their new customer sign-ups, to make sure their network can handle the demand. If the TMHIS website won’t let you immediately sign up, just get on their waiting list!

How Much Internet Do I Really Need?

How Much Internet Do I Really Need?

“How Much Internet Do I Really Need?” I help people with this question every day.

Most Internet Service Providers have different prices & speeds of broadband to sell you. When it’s time to choose the right speed for your household, your ISP is the last person you should ask for advice. Why? Almost every internet company will upsell you and convince you to overspend on your internet.

You’ll want to make this choice on your own, or with help from someone who doesn’t benefit from the sale. Please consider my commentary below. Talk with other people you know and trust before picking/changing your internet speed. Consider this perspective from the Wall Street Journal. And don’t fret! ISPs should allow you to change your speed package, if you opted for something a little too slow or fast.

You don’t need as much bandwidth as your ISP claims!

I just took a “quiz” on Xfinity’s website, answering honestly about what I would do if I bought their cable internet. Yes, I have multiple computers. My family streams video. I have a lot of smart home devices on my Wi-Fi. Everyone in my family games online. They recommended I buy their 1G (1000Mbps) service for my lifestyle.

This was a stunner to me. I currently have 300Mbps service in my home, and have never felt the need for higher speed. And I know that Xfinity offers 50, 100, 200, 300 and 600Mbps in my region. But their website is full of dark patterns and they aim to conceal or discourage those more-affordable options. And I don’t mean to single out Comcast for this sneaky business practice: Shentel, Verizon and many other ISPs are guilty of this type of salesmanship.

Each household’s internet needs are different. You’ll want to take stock of your household tech and how heavily it draws on the internet, to know what speed to choose. Basic internet and email is not very demanding. And many of your smart home devices, like thermostats and smart bulbs, need very little bandwidth. Don’t factor them too heavily in your considerations.

What Requires the Most Bandwidth?

  • Streaming Video: Let’s start with any video streaming service you enjoy. A single Netflix movie, played back in UHD, is going to require 15Mbps. Other streaming services require between 3-25 Mbps to run well. So count up the members in your household who might be streaming at any time and multiply that by 15Mbps (or 25Mbps, if you want to estimate high). That amount of bandwidth should have you covered, in case all of them decide to all watch a different movie at the same time.
  • Online Gaming. If you have some gamers in your house, their bandwidth needs could be high. The lowest speed a gamer can get by on is 3Mbps, but most will excel with bandwidth in the 10-25Mbps range. So if you have 4 people connecting in the evening to various online games, you may need 100Mbps to keep them all connected and happy.
  • Cameras & Other Live Video: Got internet-connected security cameras? Doorbells that transmit live video? You can usually look up their internet needs on the manufacturer website, but just as an example: A Ring camera needs 2Mbps. Nest cameras can vary, but need no more than 4Mbps per camera. Going to video chat with other people? Skype recommends having 1.5Mbps for basic HD video calling, but upwards of 8Mbps if you’re roping many others into the same video call.

Run the Numbers

With all these examples in mind, imagine The Perfect Internet Storm, in your home. Visualize a day where you have maximum internet usage on all your heavy-hitting internet devices. Your teenager is gaming, while you watch a Netflix video and the spouse is Skyping with people on the Left Coast. All of that easily can be done with a 50Mbps or 100Mbps connection.

Add it all up, and you’ll come up with a much more realistic speed number than your ISP would have you buy. If you find you’re already overbuying on internet, you can call your ISP and ask to downgrade your speed. Chances are good it’ll work well and save you a lot of money.

Too much to think about? Try out this handy speed calculator tool from Consumer Reports. It’s not a perfect tool, but it makes this ballparking exercise easier and gets you close enough to the truth.

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