I get a lot of questions about HEIC files. Specifically, clients tell me: “I just received this picture file and can’t open it! I just wanna see this picture of my grandkids…” If someone sends you an unusable photo, this may help you figure out what the HEIC is going on. What is HEIC? HEIC … Read more
It is uncommon, but someday your computer may tell you that it is running low on disk space. Using File Explorer or Finder, you can often sniff out some large files to delete and move on. But rarely, this turns into a mystery. Sometimes a drive is full and you cannot easily tell what is … Read more
If you have school-age kids, please read up on the viral Chromebook Challenge! Social media is spreading this as a fun activity, but it is quite dangerous and costly. The challenge prompts young people to short-circuit their laptops, using paperclips, tinfoil or other metal objects. By sticking these conductors into the ports of their Chromebooks, … Read more
Occasionally, I am asked how much graphics memory is in a particular computer. This is usually because someone is about to buy a demanding piece of software, and the system requirements for that program include VRAM or a dedicated graphics card. Not all computers have this kind of extra memory, and PCs don’t make it … Read more
It happens to everyone, eventually: You’ll be watching a commercial, sitting down at a stadium or strolling through the grocery. And that song playing overhead will stop you in your tracks. You know this tune, but the name will elude you. What’s that song they’re playing? You’ve just got to know! Good thing you have … Read more
Flash drives, monitors, security keys, camera card readers. We plug things into our computers and other tech, without thinking about it. Because it’s usually not a big deal. Plug-and-Play means exactly that, and there’s nothing else to put thought or effort into. Unless, maybe, if you’re plugging in that particular cable very often. In and … Read more
I suspect by now everyone is prepared for the upcoming eclipse, and has viewing glasses in hand. Retinal damage from looking at the eclipse without protection is no joke. But did you know that you also need eclipse protection for your camera? Experts say that if you plan on pointing a camera at the eclipse, … Read more
It’s uncommon to see, but laptops can get swollen. If you ever think your laptop is swelling, then you need to address a problem with its battery, stat! Usually, the laptop’s battery is a boring little brick that stays in one shape. But a manufacturing defect, extreme age or abuse could cause acid leakage, inside … Read more
This post is not really a computer tip, per se, but I’ll cover it anyway. Scam electricity-saving devices are rather tangential to what I write about here, and quite a few people are asking me about them. So heads up! Here’s what I can find and say about these things: Power Saving Devices These things … Read more
Computers and other tech devices retain small amounts of electricity even when turned off and unplugged. Some of it is deliberately stored in capacitors on circuit boards. Other energy is incidentally caught up as a static charge. In any case, this minute amount of electricity is called Flea Power. It’s a Bug, Not a Feature … Read more